Frequently Asked Questions

Everything you need to know about creating your custom song

Song From My Heart uses advanced technology to create personalized songs based on your story. Simply share your special moment, choose the mood and musical style you prefer, and we'll compose a unique song complete with lyrics and melody. You'll receive multiple versions to choose from, and can download your favorite to keep forever.

Most songs are generated within 24 hours after payment confirmation. You'll receive an email notification when your song is ready to listen and download. During peak times, it may take slightly longer, but we'll keep you updated throughout the process.

Each order includes multiple song versions automatically generated from your story, giving you options to choose from. You can listen to all versions and select your favorite. If you'd like additional versions with different styles or moods, you can generate more variations from your order confirmation page.

Your song is delivered as a high-quality MP3 file that you can download and keep forever. You can play it on any device, share it with friends and family, or even use it for special occasions like weddings, anniversaries, or birthday celebrations.

Yes! Once you purchase your custom song, you own the rights to use it for personal purposes. You can share it with friends and family, play it at events, and enjoy it however you'd like. For commercial use, please contact us for licensing information.

We accept all major credit and debit cards through our secure payment processor, Stripe. Your payment information is encrypted and never stored on our servers. All transactions are processed securely and comply with industry standards.

Absolutely! Check out our Samples page to hear examples of songs we've created. This will give you a great sense of the quality and variety of music styles available.

Your satisfaction is important to us. Since you receive multiple versions to choose from, you have plenty of options to find one you love. If you're still not satisfied, please contact our support team within 7 days of receiving your song, and we'll work with you to make it right.

The more detail you provide, the more personalized your song will be! Share specific memories, emotions, inside jokes, or important details about your relationship or special moment. We use this information to craft lyrics that truly capture your unique story.

Yes! Each order creates a unique song for a specific occasion. You can place multiple orders for different moments—whether it's for anniversaries, birthdays, weddings, or just because. Each song will be individually crafted based on the story you provide.

Still have questions?

We're here to help! Reach out to our support team and we'll get back to you as soon as possible.

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